One of the questions I receive most frequently is “Do I need certifications to start a computer repair business?” There are a lot of newbies that just don’t know if it’s even legal to fix a computer without a license.
They know a bit about the A+ certification, by CompTIA. They may also know about the MCSE. Whoops! They changed the name of that certification years ago! Oh, yeah, then they changed it back. All of this computer repair certification stuff is confusing, anyway. Continue reading
When I first got into the computer repair business I knew I wanted to deliver outstanding customer service. I understood that I was only going to grow my business if people said good things about me and recommended my company to their friends and family members.
Over the last several years I’ve found that just about everyone else who gets into this business starts out the same. Sometimes, though, people end up getting jaded and forgetting about all of that (or just not caring anymore).
As the work piles up you’re going to get less and less patient with your customers. You’re not going to want to spend the extra ten minutes delivering an experience that leaves them completely satisfied. You’re going to tell them it’s not your problem and they didn’t pay for that.
Collecting Information and Planting Bugs = Profitability
Selling is like a spy game. You have to collect all of the information you can so that you can plant bugs in your customer’s ear. You need to get them to sell themselves on whatever it is you want them to buy. You see, people hate it when they’re being sold to. They love buying, though.
Starting a computer repair business: Getting Organized.
If you have been following our articles by now you probably have learned everything you need to start your home pc repair business. Hopefully, they have also inspired you to take it even a step further and you may have started your own business.
It is an exciting process for sure but between marketing, acquiring new clients, doing the actual repairs, and taking care of the legal side of things, you may be wondering how to juggle it all.
Today, you’ll learn how to do this.
In our last post, we discussed the tools you’ll need to handle the most common requests for a PC repair business. In this post, you’ll learn how to start finding your first customers. After that, you’ll learn how to grow your business to the next level – all while maintaining a virtually nonexistent overhead.
This is the first part in a three part series designed to help you with starting a computer repair business from home. It provides essential information on the basic tools and skills you’ll need. In the second part, you’ll learn how to find your very first paying client without spending a cent on advertising. In the third part, you’ll learn how to take your home based computer business to the next level, turning it into a full-time, self-sustaining career.
They say that anything you do that costs money is a hobby. If it earns a profit, it’s a business. If you’re here, reading this article, you’re probably already heavily involved in IT – as a hobby. Thankfully, the tools you’ll need for starting a computer repair business from home are the same you probably already have.
Want to learn how to maximize profits with your computer repair business? One of the most effective ways to grow your computer repair business is by treating it like a farming operation, and not a hunting expedition. You might not understand what any of that has to do with a newsletter, but you will by the time you get done reading this blog post.
BNI, or Business Networking International, is an organization that you should join to grow your computer repair business quickly, through referrals and networking. It isn’t free, and it does require a significant investment of time, but those who have had any level of success with the group swear by it.
Alright, let’s just cut to the chase today: you want to make some real, steady, and solid profits with your computer repair business. While we have discussed a number of ways you can easily turn your residential customers into recurring payments with repeat bookings, you’re going to have to learn how to pick up business clients if you want to make serious bank. Let’s talk about how to target small businesses.
For one thing, businesses have to budget for their technology needs. They need to upgrade, repair, and maintain their infrastructure, even if it’s just two computers.
Today we’re going to talk about a marketing campaign that can be relatively expensive but incredibly effective: post card marketing.
There are a few different ways you can approach this method. One is with highly targeted leads, and the other is through what is known as a “saturation campaign.” We’re going to focus on a saturation campaign, as it helps us meet several different goals that are important to your long term success with your company.